KHBill - Fraud ahoy
A couple of months ago, I noticed an unfamiliar charge on my debit card, coming from a company called khbill.com for about $40.00. I was unaware of what the hell was going on, so I first gave my bank a call to have a new card issued, and then gave KHBill a call to figure out who they were, and what was going on.
When I called their toll free line, I was directed to a very static-addled line, and a very indian operator who asked me for the last six digits of my card, and my name. I gave them that information, and asked them several questions.
Me: What website was my card subscribing to?
Them: It is an adult website…
Me: What is the domain name?
Them: It is an adult website sir…
Me: Yes, i want to know the domain ame.
Them: I am seeing the charge as coming from a ilovepootang.com (non-existant domain)
Me: What email address was the account subscribed to?
Them: Bailey@gmail.com (too rare for any fraudster to actually have, no email address verification?)
Me: What ip address was the signup coming from?
Them: We do not have that information on file sir
Me: OK, can you just charge the order back?
Them: Yes we can sir, thank you and have a nice day.
The whole thing seems all too fishy. Every credit card processor logs ip addresses. The email address should have been emailed the login information. The domain name is non-existant.
If you notice an unauthorized charge from KHBill.com on your card, let me know. I’d like to hear some more stories about them.
Today I noticed a charge from a company called Epoch for $39.95. I called them up and was advised it was for a subscription to a porn site - they gave me the site addy AND the AOL account that was used (which was part of MY name) and said they would credit my account. the connection started out fine but then began to disintegrate after I told them my problem. I was told I could call back. I was reluctant to hang up but it was getting worse. I told the guy he needed to have his headset repaired. It got bad enough that I finally had to hang up. when I called right back I got the same guy and he sounded just fine. I think that’s a ploy they use.
I did some further research and found that this has been going on since April of 2009. (shame on me for not monitoring my account closer!) The first 2 months (Apr & May 09) I was charged by a company called KHBill. The next month was a company called transcs.com. The next 3 months (Jul, Aug & Sept) was a company called 4Ellen.net. Then in Oct they switched it up to 411IQ.net. The next 3 months worth of charges were from myaccounthelp123. When I called myaccounthelp123 after talking with Epoch Epoch there was a big difference. Myaccounthelp123 was not helpful AT ALL. He said he would close the account and the police would have to fax over a subpoena to get any futher information. I decided to call the number I found online for the transcs.com and I was told I had already called and the account was closed. She told me all she could do was credit me for the Feb 16th charge (there was no charge in Nov or Mar for some reason) - that was more than the guy I spoke with the first time offered to do. When I asked her why she couldn’t credit me any more than that she gave me some cock-and-bull story about not being able to see any other charges. After some pushing on my part about this being the computerized day and age she said she could put me on hold to check with a supervisor. I guess in her country putting someone on hold means hanging up on them. I find that each call center has a lot of static in their phones. I haven’t called back as I’ve turned the matter over to the local Police Dept.
Comment by Sue T — Thu, Apr 22nd, 2010 @ 2:24 pm